Refunds/returns Policy

Should you for any reason wish to cancel your purchase you will be required to give us one calendar month's notice inwriting or through the website backup service management page.

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR).

FLY MEDIA (PTY) LTD endeavours to offer you competitive prices on current products; you're total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).

FLY MEDIA (PTY) LTD reserves the right to change pricing at any time without prior notice.

Should FLY MEDIA (PTY) LTD reduce it’s price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.

Credit Card

visa_mastercard_logo We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.

For more information about how to order, special order requirements and other payment options, please contact our Support Team by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Fax (011) 704 5911

Benefits

Online backup for all Windows 7, Vista or XP data and important files
Regular automatic backup synchronises files and emails with previous backups
Save time and valuable bandwidth - intelligent backup software updates large files by sending only recent changes
Smart Outlook e-mail backup – large Outlook files are no problem

Always-available online from your computer or a web-browser
You're in control - choose what to backup, when, and how often
Bank-level security encryption secures your files before backup and storage
Faster backups through locally hosted services
Robust protection with duplicate backup servers

Features

Open or locked file support: Back up your documents whether they're open or closed
128-bit SSL encryption: The same technology used by banks secures your data during the backup process
448-bit Blowfish encryption: Secures your files while in storage, providing peace of mind that your private data is safe
Automatic: Schedule the times to backup and the software does the rest
New and changed file detection: Finds and saves the smallest changes
Backs up Outlook files: Disaster-proof email protection
Block-level incremental backup: After the initial backup, it only backs up files that have been added or changed, making subsequent backups lightning fast

Why backup!

Fire, natural & man-made catastrophic events - Whether it's a fire at your office or factory, power surge, flooding or lightening strike, your valuable computer data is at risk of being obliterated from a catastrophic event
Disk failure - During the last decade computer disks have become more reliable, creating a false sense of security. Disks are mechanical devices operating at very close tolerances All computer hard drives will fail eventually, it's just a question of when. It is also not possible to predict with certainty when a disk failure will occur
Data corruption - Data can be corrupted by software bugs in programs, operating systems and controllers, sudden loss of power, power surges, lightening or simply running out of disk space
Malicious attack - From an external source such as a virus, hacker or even a disgruntled employee
Human error - This can range from the accidental deletion of a single file or a database right through to the formatting of a disk or disk array

How it works

Small desktop application - Intelligent automatic backup software with a frugal system resource footprint is installed on your computer to control all aspects of the backup process.

Automated - Active Backup regulary and automatically backs up your new and changed files. You don't have to do anything.

Encrypted to protect your privacy - Active Backup takes data privacy and security very seriously. All you files are encrypted before leaving your computer. Files remain encrypted at our secure data center. Only you can access your files.

Get your files back with a few clicks - If you accidentally delete or otherwise lose your files, in just a few clicks, you can get them all back. If your computer is damaged or stolen and you lose all your files, just reload the application and begin restoring all your files.

Our Partners

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